01. What kind of materials can a LaserPro laser engraver cut or engrave? A LaserPro laser engraver with a CO2 laser tube can process any non-metal material, even anodized or Cerdec metal by etching or cutting. Refer to the following materials: Acrylic Anodized Aluminum Anodized metal Bamboo Carbide Cardboard Ceramics Composites Cork Crystal coated metal Fabric Fiberglass Foam Glass Kevlar Laminated plastic Leather Marble Matte board Melamine Mylar Nylon Painted metals Painted materials Paper Plastic Polyester Polyester film Pressboard Rubber Silicon Stone Styrene Tile Veneer Vinyl Wood 02. Can I make money with a LaserPro laser engraver? Yes, a LaserPro laser engraver can fulfill various applications and help you make money with various products, such as engraving or cutting awards, plaques, signage, decorative items, personalized items, desk accessories, name plates, business cards, name card holders, rubber stamps, architectural models, puzzle gifts, trophies, mugs, glassware, exhibitions picture frames, sporting goods, circuit boards, textile applications, miniatures, 3D engravings, barcode markings, fabric cutting and engraving, model making, give-away items, etc. Our Application Lab will bring you new ideas about applications for business sales. 03. Is LaserPro safe to operate? Yes, LaserPro laser engravers are certificated and tested by CE and FCC for laser and electronic operation safety. In addition, the LaserPro laser system achieves CDRH (Center for Devices and Radiological Health) IIIA safety criteria. A laser system without a red beam pointer for positioning only can meet the class I safety criteria. However, as far as universal safety guidelines are concerned, lasers should not be used without first attending classes and wearing protective glasses. 04. How do I learn to operate LaserPro laser engravers? Once you have chosen to purchase a LaserPro laser system, we will provide you a user manual, which will guide you through how to unpack the machine, how to install software, and how to operate the software and laser system to make your own laser crafts. In addition, we will provide you corresponding technical support with free training on machine usage and maintainance. 05. What kind of software is compatible with the LaserPro laser engraver? The LaserPro laser system is compatible with Windows-based graphic programs, such as Corel Draw, Adobe Photoshop, Adobe Illustrator, and Auto CAD. 06. What is the cutting capability of the LaserPro laser engraver? The LaserPro laser engraver is good at controlling the motion system and laser driver to achieve cutting of thicker acrylic than any other comparable laser tube wattage. LaserPro 30watts laser system can cut acrylic 1/2” thick. This is definitely a great advantage of LaserPro laser systems if you are going to use it for cutting jobs. 30 watts 1/2” thick acrylic 60 watts 3/4” thick acrylic 100 watts 1” thick acrylic NOTE: the listed cutting capability of the different laser powers is for reference only and depends on the different acrylic material supply and customer cutting quality requirement. 07. What memory configurations are available for LaserPro? 16M comes standard upgradable to 64 MB with SIMM modules. 08. What is the replacement requirement for air filters? The air blower’s power provided by LaserPro is 0.75kw with airflow 13/15 CMM (50Hz/60Hz). 09. How does the laser work? LaserPro laser engravers uses the most well-known laser tube manufacturer with the greatest reputation, as its laser power source supplier. The CO2 laser beam can etch or cut non-metal and anodized material through sculpturing the material surface with heat. After setting up the graphic from a graphical program, such as Corel Draw, the LaserPro driver can print out and control the laser system to engrave or cut the material exactly as what you set it with Corel Draw and laser driver. 10. Which LaserPro laser engraver should I choose? LaserPro offers customers a full range of laser engraving options, all with complete functionality, including the most compact laser engraver in the world, Venus and C180, the largest format system, Gaia, the most popular system, Mercury and Spirit series with fantastic engraving speed. Venus is quite suitable for small items, such as stamps, personalized items or desk accessories, while Gaia with a 51”x 36” working area is perfect for large format piece processing, such as textile or leather cutting. As for Mercury and Spirit, they all perform well for general non-metal and anodized materials. S290 series are for metals. To determine which LaserPro laser engraver would fit your needs, we need to examine your application requirements. First, you need to consider what kind of application and material you plan to deal with. Once the application is decided, you can consult us to determine what laser power will fulfill your application's needs. Too much power would be a waste and is expensive. The size of the working area is another issue to think about. It depends on the working piece you are going to laser on. Usually choosing a laser engraver with a slightly larger working area than the materials with which you would be working with would be a smart choice. You can go to the product specification page of each LaserPro laser engraver to review detailed specification information. We welcome any questions. 11. Why should I choose a LaserPro laser engraver? (1) Worldwide LaserPro distributors — LaserPro has over 60 distributors worldwide in over 50 countries. You can always get warm and immediate support from local LaserPro distributors. (2) Experienced and reliable manufacturer — Several thousand LaserPro laser engravers have been installed worldwide in the past years, and LaserPro has been one of the two major players in the worldwide market. Over 8% of &D each year for development. (3) Stable laser tube — Laser tube is the soul of a laser system. The LaserPro laser engraver is equipped with the most reliable, long- life laser source with superb beam quality and stable laser output. Quality and performance is always our goal. (4) Total solution — LaserPro not only offers a full range of features in a laser system, but also provides various optional items, including air compressors, odor reduction systems, honeycomb tables,etc. containing specially designed features for laser applications. You have one-stop shopping with LaserPro. (5) Complete product range — From 12 Watt to 200 Watt laser source options, 18” x 12” to 49.6” x 36.6”working area size, 20ips to 80ips engraving speed, LaserPro offers you versatile and and complete laser system choices. (6) Powerful 3D and stamp engraving — LaserPro has developed its own laser driver to control the laser system. Its 3D stamp engraving features have been specially developed to fit customers' unique applications. (7) Perfect LaserPro drivers and firmware control — LaserPro drivers and firmware control laser pulsing precisely and present superb engraving and cutting output quality. (8) Global Resource, Global Advantage — LaserPro utilizes global resources and advantages to create the LaserPro laser engraver, DC servo motors, linear systems from Japan, laser tubes and optics from the U.S., electronics and professional manufacturing capability from Taiwan, worldwide branch offices (America, China, and Europe) and local distributors network support. LaserPro provides you unprecedented value and outstanding performance. 12. Which motor is right for you? Two types of motor technology exist in the market, one is a Stepper motor and another is a Servo motor. Both technologies are employed to laser engraving machines. What exactly is the difference between these two control approaches? Which one is better for your equipment? Servo control technology applies a higher quality motor and controller to send command to the motors and utilizes an encoder to feedback location values to the controller, so the motors always verify their positions. This continual link allows the motors to run faster with higher acceleration and speed that the laser engraver can cut or engrave and also you can move the laser carriage to any position and resume working precisely. Adopting the servo control technology, LaserPro provides a completed line of servo-controlled laser engravers that have an exceptional reputation to produce some of the highest 2D and 3D engraving effects with superior accuracy. Stepper motors means the motor moves step by step. This is an open-loop device without any feedback information. Thus, the motor cannot accelerate too fast or it will miss steps. Furthermore, the carriage cannot be moved freely by hand since the stepper motor does not have position feedback device to track carriages. The following comparison sheet presents a clear and thorough examination between servo motor and stepper motor. Servo motor Stepper motor Accuracy (1) High Low Throughput High Low Acceleration (2) High Low Speed (3) High Low Cutting quality (4) High Low Oscillation Low High Cost High Low Size Big Small Noise Low High Remarks: (1) The servo motor provides constant positional feedback to the controller, which corrects any discrepancy between desired and actual position. When told to move 10 inches down and 10 inches right from home position, it would go exactly to (10,10) position as what it is told. The stepper motor applies the open loop communication with the controller, any steps missing would not be automatically corrected and thus accrue poor positional accuracy. (2) The acceleration would be the crucial factor to decide the throughput of laser engravers instead of the speed value. The acceleration defines how much time the machine takes to reach the maximum speed. One 100ips laser engraver with stepper motor has much lower throughput than one 80ips machine with servo motor because of the acceleration differences. The stepper motors cannot have the high acceleration as the servo motors, due to the excessive high acceleration would lose steps and accuracy. (3) A laser engraver equipped with a stepper motor have certain speed limitations due to the stepper motor’s poor torque characteristic under high speed movement, and the result is losing steps and precision. (4) The stepper motor would lose steps and movement accuracy due to resonance of the motor at low speed movement. While cutting through material under very slow speed, any missing step would break the path movement harmony and destroy the cutting quality. The resonance also makes the stepper much noisier than the servo motor. 13. Can LaserPro laser engraver make 3D images inside a crystal? LaserPro laser engravers embedded with 10600nm wavelength CO2 laser are designed for surface 3D engraving, 2D engraving, stamp, marking and cutting on non metal or coated metal objects; to make 3D images inside a crystal, a DPSS (Nd:YAG or Nd:YVO4) laser system will be required a shorter wavelength at 532 nm (green laser), 3 axis mechanical design of moving table with a special 3D engraving software to achieve the work. With the current design of LaserPro laser engravers, surface 3D engraving, 2D engraving, stamp, marking and cutting application are most recommended. 14. Which focus lens should I use? There are four different focal lenses namely the 1.5”, 2.0”, 2.5”, and 4.0” for different applications. The number description, 1.5”, 2.0”, 2.5”, and 4.0” signifies the distance of where passed through beam will converge. For example, when a beam of light passes through a 2.0” focus lens, the light beam will converge at a 2.0” distance resulting in a concentration of energy at that spot. The resulting spot size from the different focus lens are also different and the following chart shows the different spot sizes achieved from the different lenses. 1.5” Lens The 1.5” lens is best when used for engraving of very fine details 2.0” & 2.5“ Lens The 2.0” & 2.5“ lenses are good for normal engraving and cutting of up to 10mm thick acrylic 4.0” Lens The 4.0” lens is good for cutting of 10mm and above acrylic.   Engraving effects achieved with the different lenses     Cutting edges achieved with the different lenses