01. What is in the package? It is equipped with : a. two machines - Expert 23.6" cutter plotter and Xtremepress Flatbed b. Siser consumables - 10 pcs. assorted colors PS films (0.5m x 1m) c. shirts - 5 pcs. black and 5 pcs. white 02. What is the package capable of? The package is capable of producing various cut-out designs for shirts, jeans, textiles, canvas, umbrella, leather, gowns, bags and other fabrics. If you are familiar with shirts sold in malls either in unique tribal designs or the ones sold by popular and expensive brands, then, you can easily do them with this package. Simple shirts can be designed into elegant looking shirts and sold at high prices. 03. Is it hard to operate? No. Basic steps are: a. design b. cut and weed c. press 04. What else can it produce? The two machines are capable of doing different things. Flatbed heatpress can also be used on puzzles, mousepads, coasters and other flat items, in combination with other materials like inks and transfer papers. Expert cutter plotters are usually for cut-out stickers used as signages, building accessories, car decals, personalized items, etc. Either vinyl or reflectorized stickers are used. Some examples are signages of fastfood chains, bus stops, street, door and exit signs, etc. 05. Where is it from? a. Xtremepress is our own OEM from China, backed with 11 years of experience. b. Siser thermo transfer is from Italy, backed with 40 years of experience. c. Expert Cutter Plotter is from Taiwan, backed with 21 years of experience. 06. How am I assured of the quality? Reliability Aesthetic characteristics of materials maintained: Colour fastness and washing resistance; customers are assured the same tonality of colours even after long periods of time and many washes. Materials soft "hand" after transferring and washing. All these characteristics are always verified - testing constantly on raw materials and production processes. Grip Thanks to specific designed adhesives formulating to work for specific materials, Siser S.r.l. guarantees a perfect bond for these products. Tests All Siser materials are tested for strength and endurance both in our laboratories and through network of customers. Ease of use All Siser products are specifically designed to offer simplicity and speed during application, allowing customers to optimize work time. 07. What is its advantage over digitally printed heat transfers? a. It lasts longer. b. Details are defined. c. Size is not a hindrance. d. Glitter and Metallic colors can be easily used and created. 08. What is its advantage over silk screen? a. Silk screen requires film, is labor intensive and requires volume. b. Siser thermo transfer is available in different colors, including electric, metallic and glitter, which can not be done by silk screen. 09. What is its advantage over other brands? a. Xtremepress machines ran through a series of tests before they were introduced to the market. b. Siser is currently recognized as a leading company in the production of heat-transfer materials for applications on fabrics. c. Expert Cutter Plotter is from one of the most stable company in Taiwan, received various excellence awards for quality and has established different offices worldwide. 10. What else do I need? a computer and some vector files to start 11. What other options do I have? Currently, there are: a. PS Film - 27 colors b. PS Electric - 13 colors c. Moda Glitter - 6 colors d. Videoflex Moda - 6 colors e. Stripflock - 19 colors 12. Why should we buy from you? a. Quality products are assured. b. We will provide you with free training on machine operation and maintenance upon buying. This is important for you to skip the trial and error process, saving you time and money. c. One year warranty for machine parts and service, except for blades, consumables, etc. I often encounter clients who bought form unknown vendors, only to regret not having any technical or after sales service support. Sometimes, you can not get the best out of the product because you do not know how to use it. Oftentimes, unknown machines break even before you have the chance to fully utilize the products.